Policies & Charters

NWRH Client Charters

• Charter of Aged Care Rights 
• Australian Charter of Healthcare Rights (PDF)

NWRH Client Policies

• NDIS Price Guide and Support Catalogues
• NWRH Home Care Packages Service Fee & Client Contribution Schedule 2021-2022 (PDF)
• NWRH Commonwealth Home Support Program Service Fee & Client Contribution Schedule 2021-2022 (PDF)
• NWRH Privacy and Confidentiality Policy and Procedure (PDF)
• NWRH Compliments, Complaints and Feedback Policy and Procedure (PDF)
• NWRH Financial Hardship Policy (PDF)
• NWRH Consumer Rights and Responsibilities Policy (PDF)