Wellbeing and
Mental Health Services

One to One, Group and Peer Support Services

If you are experiencing mental health and emotional difficulties, our team at NWRH may be able to help. Our mental health professionals include, psychologists, provisional psychologists, accredited mental health nurses, social workers, counsellors and wellbeing clinicians.

We offer a confidential, safe and compassionate environment for clients of all ages and walks of life who are experiencing mental health concerns such as anxiety, grief and loss, depression, relationship difficulties, addiction, chronic illness, and others. We offer a range of programs aimed to provide meaningful interventions and support, such as evidence based mental health therapies, psychological interventions, case-management and/or practical supports.

Our goal is to assist you to cope with stressors and difficulties, resolve emotional pressures and to help you successfully resolve life challenges.

NWRH provides mental health and wellbeing services throughout Northern Queensland, including Townsville, Ingham, Cardwell, Home Hill, Ayr, Charters Towers, Hughenden Richmond, Mount Isa, Cloncurry, Normanton, Karumba, Doomadgee, Mornington Island, Georgetown and Croydon, as well as many other smaller communities.

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Social and Emotional Wellbeing

At NWRH, our wellbeing staff are committed to helping you improve you social and emotional wellness. We can provide planning and case management, as well as some practical supports, like transport or support with banking, getting ID and linking with other services that can support you, as well as talking with you about your worries and concerns. We could also help you with managing a chronic illness or disability, and finding ways to interact more with your family, friends and community.

Our wellbeing clinicians work closely with you to make sure that you are receiving personalised support. Our staff live and work in rural, regional and remote communities, which gives us a unique understanding of the challenges that people experience.

Accessing Mental Health and Wellbeing Services

If you or someone you know or care for would benefit from accessing mental health and wellbeing support, please contact our office or a staff member. We will need to complete the attached referral form (can we include a link here) and in some situations, visiting your GP may also help. Referrals to NWRH can also be made by family members, a hospital or health clinic staff member, the police or other organisations.

Our Services and Your GP

Some of our services also require a referral or a letter from your GP. We encourage you to visit your local GP to talk about your concerns and ask for a referral. This allows us to work together to  support you and it is important to make sure that your GP is kept informed about the care that we provide. Our services are confidential and we always ask your permission before speaking with your GP.

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Expression of Interest Form

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Frequently Asked Questions

A Wellbeing Clinician is a health care professional with a special interest in social and emotional wellbeing. They work with individuals, families,  groups and the community to promote and improve our sense of feeling healthy and well, improve our connection with our community and enjoyment of life. Wellbeing clinicians can work with you in the short term, ( a few weeks) or long terms, ( a few months or more). They can assist through case management, linking with other services, and providing practical support like transport, and helping you with applications for work or study. 

A psychologist is a health care professional with special training in mental health, (how people think and behave). They work with individuals, couples and families to address mental health and emotional concerns like anxiety, depression, grief and loss, relationship or parenting concerns, learning difficulties, alcohol, drug, gambling and gaming issues. Psychologists talk with you the things that worry or distress you and together with you, develop plans and strategies to help you cope better.

Some of these strategies include:

  • Challenging and changing negative thought patterns that make you feel down. This is called Cognitive Behaviour Therapy, (CBT).
  • Helping you understand what your core values are, and working out ways to make sure that you act in line with these core values. This is called Acceptance and Commitment Therapy, (ACT).
  • Working out what motivates you and developing a plan for change. This is called Motivational Interviewing, (MI).
  • We can also help you with ways to reduce stress through gentle breathing techniques and mindfulness.

Mental health is important because it affects how we think, feel and behave. It also impacts our ability to cope with stress, relate to others and make choices. Even though we talk about emotional and psychological worries as “mental health”, these worries and problems are also linked with the brain and the  body. Mental health is part of our bodies overall health and wellbeing and is part of a holistic approach to health care.

You may be able to access mental health services through NDIS. If you’re eligible, you can receive funding for services such as psychological therapies, counselling and support groups. You can also obtain funding for other supports that promote your mental health and wellbeing. NWRH staff will work with you and your support coordinator to help you develop an NDIS plan that suits your needs.